I am asked this question often, probably because my company, BrightStar Care, provides in-home care. While we offer what I feel is great solution for people facing the problem of finding quality care for a loved in their home, I also realize that there is not one solution that will work for everyone.
So, you might consider hiring privately, but be aware of the risks involved.
Why would you choose an agency over hiring privately? If you use an agency, I believe the biggest advantage is accountability. There is someone other than you to whom the caregiver answers and to whom you can speak about issues. There is also a formal vetting process for the caregivers that agencies hire. What are things to ask when hiring an agency to provide care? You should always ask what kind of background check the caregivers go through. Georgia only requires a state-wide background check. Some companies go beyond the state licensing requirement and run a nationwide background check. Does the agency really drug test its applicants? Is there nurse supervision of care? Are the caregivers W-2 employees of the agency or contractors?
Tim Golden is the owner of BrightStar Care, Lawrenceville. You can reach Tim at (404)281-1537 or by emailing firstname.lastname@example.org. For more information please visit http://www.brightstarcare.com/lawrenceville/
PO Box 634
Lawrenceville, GA 30046