Next Star Communications expands services and coverage
By Katie Hart Smith
Next Star Communications, Inc. is a Sprint Preferred Retailer with major emphasis on retail sales, service centers, data applications, and outside sales. Next Star is expanding their services and coverage, having recently added seven more stores, and is looking to grow to a total of twenty-two locations throughout Georgia.
Next Star, a Gwinnett-based company, began its humble beginnings in Snellville in June, 2000. The family-operated business includes Bobby Moeck, CEO; wife, Sara Moeck, Marketing Manager; sons, Mathew Moeck, V.P. Business Development; Michael Moeck, Manager, Snellville Sprint store; daughters, Melanie Altom, Human Resources; Amanda Moeck, Planograms and accessories; and Dustin Altom, Service Repair Centers.
Bobby Moeck, a graduate of Texas Tech, is actively involved in the Gwinnett community. He has been a lay track coach for twenty-two years and is a “Hall of Fame” recipient at Brookwood High School. He serves on the University of Georgia’s Fellowship of Christian Athletes council, is a graduate of Leadership Gwinnett, member of the Atlanta, Commerce, Dekalb, Greater Hall, Gwinnett Chambers of Commerce, and is a certified coach for John Maxwell Leadership Training.
“We are one of two indirect Sprint dealers in Georgia that are still operating sixteen years later,” added Sara Moeck. Next Star Communications employs 150 staff and has bi-lingual team members to assist with Spanish-speaking customers.
Right: Bobby Moeck
The Moeck’s are highly regarded, personally and professionally. “Bobby expects nothing short of excellence from his team and he holds his team to high standards. Bobby also openly displays his faith and is a principled man. Add to the mix that Bobby cares for his employees and provides them leadership training and you have necessary ingredients for an excellent business partner,” said Brian Miller, Sprint President of the Georgia, Alabama, and Tennessee Region. “I feel fortunate to know Bobby and Sara. They display their faith and love of family and set a great example for their friends and colleagues.”
Dependability, trust, and reliability is key to their success. Next Star focuses on continuous customer satisfaction, maintains the highest ethical standards, values their clients, and remains up-to-date in their knowledge of technology. In February, 2016, Sprint was awarded in a tie by RootMetrics® as the #1 Most Reliable Network in Atlanta. In addition, Next Star Communications was nominated for the Gwinnett Chamber of Commerce’s IMPACT Regional Busi-ness Award this year. “The IMPACT Regional Business Awards recognize premier organizations in top industries that are driving economic development and job creation, while enhancing quality of life in the community,” according to the Gwinnett Chamber.
What makes Next Star Communications unique?
“Our Inner Circle Leadership Team and our people. Our Inner Circle Leadership Team is led by Jamie Marzula, Melanie Faulkner, David Wray, Tommy Ulmer, Sarah Saxon, Nathan Whitmire, Dustin Altom, and Susan Twardos. Next Star Communications’ employees are central to our success. They are knowledgeable consultants that listen to your needs, analyze your specific lifestyle, and show you the most appropriate devices, plans, and data solutions for your budget,” said Bobby Moeck, CEO. “They seek to help you lower your wireless cost while providing solutions for your personal and business communications needs. Our team of professional consultants works to build long standing relationships and will continue to work for you and or your business to ensure satisfaction. We provide personalized device set up, instruction, bill plan analysis, and superior customer service.”
“We live up to our mission,” said Sara Moeck. “We are here to serve our customers and the community through knowledge, service, honesty, dependability, and customer satisfaction. We will ensure that the product they buy is in line with their needs and expectations.”
Next Star outlined their Core Values, “We will be honest and serve our employees and customers with respect and integrity. We will be dependable, treat our customers fairly, and provide a quality product at a reasonable price. We will exhibit passion for our mission and a strong work ethic. We will always provide a leadership outreach to our suppliers, customers, peers, and community. We will always be a servant to our employees through leadership ministry outreach.”
Sara added, “Customers can switch to Sprint and save up to 50%, on most Verizon, T-Mobile, and AT&T rates. An ‘Unlimited Freedom Plan’ is available for unlimited data, talk, and text. There is a 30-day satisfaction guarantee. Even Paul, the former Verizon television spokesman and customer, switched to Sprint.”
What’s the newest Sprint product?
The iPhone 7 is the newest product on the market. It dramatically improves the most important aspects of the iPhone experience. It offers advanced new camera systems, provides improved battery performance and life, houses immersive stereo speakers, and boasts the brightest, most colorful iPhone display. The new phone is even splash and water resistant.
“At Next Star our goal is to serve our customers and the community by providing superior customer care. We listen to our customer’s unique needs to help them find the wireless device and or solution for their lifestyle or business,” explained Sara.
Sprint’s Next Star store locations in Gwinnett include: Buford/Hamilton Mill; Duluth; Lawrenceville/Hwy 120; Loganville/Hwy 78; Mall of Georgia; Snellville/Hwy 78 in Britt’s Center; Snellville/Hwy 124 in Barron Center; Sugarloaf Mills Mall; and Suwanee.
Expansion plans include adding five new stores in south Atlanta to include: Jonesboro; College Park; Lovejoy; Riverdale; and Union City. Two more stores are opening in northeast Atlanta.
The Dawsonville store is opening at 391 Quill Dr. Ste.124, Dawsonville, GA 30534. A new Oakwood location will be at 3715 Mundy Mill Rd., Suite H, Oakwood, GA 30566.
Next Star Communications looks forward to continued growth with Sprint.
For more information about Next Star Communications, store locations, and in-store offers, visit Next Star at: www.nxtstr.com