By: Staff Reports | Gwinnett Citizen
Reserve your spot at the emergency department from your home

Reserve your spot at the emergency department from your home
New Gwinnett Medical Center service provides more patient-friendly approach 

Lawrenceville, Ga. – Gwinnett Medical Center (GMC) has announced a new service, ER Express, that allows you to reserve your spot at the emergency department while waiting in the comfort of your home. This new service is available at the hospital’s emergency departments in Duluth and Lawrenceville and at the Children’s Emergency Center at GMC-Lawrenceville.

ER Express allows patients with non-life-threatening illnesses to go online and reserve a spot at the emergency department.  This service is especially helpful to:

•People with children who need to arrange for someone to care for them while at the emergency department; 
•Those who are assisting the elderly, who might require more time to get to the hospital; or, 
•For those who might live further away and wish to reserve a place in line while driving to the hospital.

Reservations are made at www.gwinnettmedicalcenter.org/erexpress. The web page shows the next available time to be treated at GMC’s emergency departments so allowing the patient to select the best time and location. An email will be sent, confirming the emergency department time. ER Express is complimentary to all patients of GMC.

"Most patients who use the ER Express service will be seen within about 30 minutes of their scheduled time, but our emergency department staff must treat patients based on the severity of their illness or injury," says Director of Emergency Services Freda Lyon at GMC-Lawrenceville. "Should a patient with a life-threatening condition arrive when you do, your time may be delayed, however, we will do everything we can to see you as close to your reserved time."

This service is for non-life-threatening emergencies only. If you or a loved one is experiencing chest pains, signs of a stroke, or other life-threatening emergency, immediately dial 911. 

About Gwinnett Medical Center
Gwinnett Medical Center is a nationally-recognized, not-for-profit healthcare network with acute-care hospitals in Lawrenceville and Duluth. Offering cardiovascular, orthopedic and neuroscience specialty care as well as a full continuum of wellness services, GMC’s 4,800 associates and 800 affiliated physicians serve more than 400,000 patients annually. To learn more about how GMC is transforming healthcare, visit http://www.gwinnettmedicalcenter.org or follow us at https://www.facebook.com/gwinnettmedical, http://www.twitter.com/gwinnettmedical or http://www.youtube.com/gwinnettmedical