Since opening the first location in early 2017, Eastside Urgent Care has provided care to over 25,000 patients throughout the Gwinnett County community. With the addition of their new Grayson location, Eastside Urgent Care now provides more access points than any other urgent care network in Gwinnett County.
“With a growing population in Gwinnett County, Eastside recognizes the need to expand our network of care to better serve our community,” said Trent Lind, Chief Executive Officer at Eastside Medical Center. “It is important for the residents of our community to have convenient access to high-quality healthcare close to where they live and work. With the addition of our Eastside Urgent Care location in Grayson, we are able to give the Grayson community much needed urgent care services. When patients are cared for at Eastside Urgent Care, they also receive the added benefit of easy access to our entire Eastside system of care should they need to see a specialist for follow up care. This provides our patients with a comprehensive team approach and access to the most highly skilled specialists in the Gwinnett County area.”
Voted Best of Gwinnett 2017, Eastside Urgent Care’s mission is to provide the highest quality of care to their patients and improve the quality of life in the communities they serve. Eastside Urgent Care prides itself on patient satisfaction and measures this based on timely feedback from patients using the NPS (Net Promoter Score) System. With an NPS score of over 90% across all of their locations, Eastside Urgent Care’s staff makes it a priority to not only provide quality care at the time of the patient’s visit but afterward as well with extensive follow up. Eastside Urgent Care ranks among exemplary companies such as the Ritz-Carlton, Costco, and the USAA in regards to customer satisfaction.
“One of the biggest challenges for patients today is the ability to find accessible, affordable health care when it’s needed most,” said Navreet Pannu, MD, Director of Operations for Eastside Urgent Care. “When we opened our first location, we wanted to help solve that problem here in Gwinnett by providing an easy way for people to access the Eastside system of care in a way that conveniently fit their schedule. Now, we are able to provide four Eastside Urgent Care locations to our community. This gives patients the ability to access our network of care close to where they live and work every day of the week, morning and evening, with short wait times that get them back to their day to day routine quickly.”
All Eastside Urgent Care locations are open from 8:00 am to 8:00 pm Monday through Friday, and 9:00 am to 6:00 pm on Saturday and Sunday. Eastside Urgent Care accepts most major insurance providers and offers affordable self-pay rates. Patients even have the option to check in online and reserve their spot in line. Eastside Urgent Care looks forward to serving the Grayson community. For a comprehensive list of the injuries and illnesses we treat, and to find out more about Eastside Urgent Care’s new Grayson location, please visit www.eastsideuc.com.
